Assistance Channels

  • 1 hour ticket response time

  • A 60–minutes Inquiry Reply Warranty

  • Our team of techs will try their best to respond to your advice requests within less than 1 hour. If, however, the issue you have come across calls for the assistance of the Admin =Team,= we’ll forward the ticket to the administrator on duty and will post a reply to notify you.

  • Top quality support service

  • Top–class Client Help Service

  • Our customer help crew is going to be working for you round–the–clock to to take care of all assistance demand tickets that you send to us. We offer customer support for the software that are installed in advance on your machine. These include our in–house created Web Site Control Panel, the chosen Operating System and the server admin panel (with regards to the VPS type).

  • Intuitive help center

  • A Descriptive Help Zone

  • Each part of the Web Site Control Panel that comes cost–free with your VPS includes an included articles base. You will find a variety of exhaustive how to content articles and a range of step by step video courses that display all the standard web site management duties. You can easy–access them by hitting the Help or Video control keys in the right side of each Control Panel section.